Since this happened after hours, I had to call an emergency service line and hope for the best. I'll be honest—I contacted 4 or 5 different companies before making a decision. I'm very glad I chose Missouri Furnace and Air Conditioning.
From the start, the experience was outstanding. When I called, I spoke with a real person instead of a prompt or AI service. Bri was incredibly helpful, friendly, and professional. She took my information, and within 20 minutes Bob called me. About 30 minutes later, he was at my house.
Bob was exceptional. His communication, friendliness, knowledge, and expertise immediately stood out. Within just a couple of minutes, he knew exactly what needed to be done and got right to work. He quickly resolved the issue and got everything back up and running.
When the weather is brutally hot and something breaks, you need a team you can trust to get the job done right. I highly recommend Bob and Missouri Furnace and Air Conditioning. I've already saved their number in my phone so I know exactly who to call if I ever need help again.
Thank you again, Bob!”
- Kevin M.
“Bob was great! My kids and I didn’t have ac in the house he was quick and very knowledgeable!! 10/10 recommend bob and we will be using him for our future needs!!”
- Peter D.
“It was easy to get an appointment. Aaron was professional and courteous. He also took the time to explain. I've been using Missouri Furnace for a long time and they have always been excellent.”
- Sharon P.
“Very prompt response to the issue with my air conditioning system.
Professional service of uppermost quality. Kind and knowledgeable customer care and service.
Would recommend this company and technician to anyone.
Thank you for your patience, time and service.”
- Sophia B.
“Great company.Great service.Tracy,Aaron,Rob,Sterling all were consummate professionals.Been using Missouri Furnace for many years.Always a good experience.!I highly recommend them.”
- Paul C.
“James is very knowledgeable on the installation of the new furnace system, . I’ve been having Mo. Heating and AC for over 40 years, and will continue to have them service my furnace & a/c .
Thank You James;”
- Claudia M.
“Good work. Discussed a few things with him.”
- David B.
“Aaron did an excellent job. Found the problem and communicated steps required for repair.
Also gave us approximate time line for eventual system replacement. He is professional with a pleasant demeanor.”
- Aaron M.
“James did an excellent job.All of the techs I have had do work at my home have been excellent.Friendly and competent.”
- Phillip K.
“Very knowledgeable and helpful as well as friendly”
- Horton L.